The other day I received a spam message from a Hotmail account. What was surprising was that this was from the actual hotmail account, not forged. Not really being interested in 240kg worth of CASH, I instead forwarded the message to Hotmail abuse. I got a response today that they had shut down the offending account. For some reason that just made me feel like there still is good in the world, even at Microsoft.

Here's the email, sans the spam which she returned to me.

Hello Corey,


Thank you for writing to MSN Hotmail Technical Support.

This is Josephine and I am writing in response to your complaint on the
unsolicited e-mail that you have received.

I appreciate your bringing this matter to our attention and I would like
to apologize for the delay in responding to your e-mail.

I have closed the account (****@hotmail.com) you reported in
accordance with the Hotmail Terms of Use (TOU). It is a strict violation
of the TOU for our members to send objectionable material of any kind or
nature using our service.

You can view our rules and regulations at:
http://privacy.msn.com/tou/default.asp

Thank you very much for your efforts in helping us with our fight
against unsolicited e-mail.